BT cold caller left customer X Builder Julian Knowles was 'disgusted' when he picked up his messages to hear the BT call centre worker calling him a 'fing s'.
The salesman, who was ringing Julian to lure him into a new contract, thought he had hung up following the missed call, but was being recorded.He started joking with his colleague oakley store sale about what offensive things he would say if Julian had picked up.Little did he know he'd accidentally recorded the profane rant in a voicemail message.Hoaxer called 999 to pretend he had been taken hostageBT has apologised to Julian, adding that the caller was working for an agency on behalf of the phone company and has now left.In the voicemail, the employee said: "Oh god I know, you're not pressing (answering the phone), you'd just be, like, you stupid fg c Julian oakley retailers Knowles."See what I mean. Just like that, you fing dirty sg."Julian, a 53 year old dad of three who lives in Warrington and works across Manchester and Cheshire, was left shocked when he heard the rude message, laden with expletives.He said: "I wasn't happy about somebody calling me these names. It's not very nice."It's not good from a big company like BT. The same day my daughter phoned up BT to complain."I'm disgusted by it. I wouldn't talk to anybody like that in my line of work, and I'm surprised they did. It's a strange call to receive from a complete stranger."A BT spokesman pointed out the cold caller was working for an agency on behalf of the company, and oakley pit boss confirmed they have now been sacked.He said: "We apologise to Mr Knowles for the totally unacceptable call he received.
The salesperson has now left the agency where he oakley sunglasses factory outlet was employed. BT doesn't tolerate this kind of behaviour either from its employees or third party agencies working on its behalf.".
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